IT outsourcing and technical support
Instead of keeping IT staff on payroll, hand your computers, network, servers, printers, and software over to us. We resolve issues remotely and send an engineer on site when needed. Response times are guaranteed by an agreed SLA. Scheduled maintenance, antivirus, updates, and backups are under our control.
What's included
- ✓Subscription support (monthly fee)
- ✓Helpdesk: phone, Telegram, remote access
- ✓Guaranteed response time under SLA
- ✓PC, printer, network, and server maintenance
- ✓Antivirus, updates, backups
- ✓Advice on licensing and IT procurement
IT outsourcing means handing your computers, network, servers, printers, and software to a professional team without in-house IT staff. It suits companies with 10–100 employees especially well: a subscription fee instead of the cost of a whole IT department.
What's included: helpdesk (phone, Telegram, remote access), engineer visits, scheduled maintenance, antivirus and updates, backups, workstation setup for new hires, and advice on licensing and purchasing.
The contract fixes response times (SLA) and the scope of service. Before we start, we audit the infrastructure and provide recommendations with a list of issues.
How we work
- 01
Request and consultation
We clarify your needs and propose a preliminary solution and budget range.
- 02
Site survey and design
We visit and measure, then prepare camera and equipment placement, cable routes, and an estimate.
- 03
Installation and commissioning
We install, configure, and test the equipment. We train your staff.
- 04
Warranty and support
Equipment warranty, maintenance contract, and 24/7 support.
IT infrastructure
Other services in this category
Server installation and configuration
Physical and virtual servers, Windows/Linux, backups, monitoring.
Learn more →Network infrastructure (LAN, Wi-Fi)
Structured cabling, switches, Wi-Fi coverage, VPN, and firewalls.
Learn more →IP telephony
Virtual PBX, IVR menus, call recording, CRM integration.
Learn more →IT outsourcing and technical support
We'll visit your site and prepare an exact estimate.
Tell us the site type and approximate scope — an engineer will contact you.