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IT infrastructure · 06

IP telephony

Modern IP telephony for your company: one multi-line number, extensions, voice menus (IVR), queues, and call recording. Branches and remote staff talk for free on one network. When a customer calls, their CRM card opens; you get reports on missed calls. Existing analog phones can be connected too.

What's included

  • Hosted and on-premise PBX (Asterisk, FreePBX, Yeastar)
  • IVR, queues, after-hours scenarios
  • Call recording and statistics
  • CRM integration (amoCRM, Bitrix24)
  • IP phones, headsets, softphones
  • Connecting branches and remote staff

IP telephony brings all company calls into one system: a single multi-line number, extensions, voice menu (IVR), queueing, and call recording. Branches and remote staff talk for free on one network.

An on-premise PBX (Asterisk/FreePBX, Yeastar) or a hosted option — depending on scale and requirements. We install IP phones, headsets, and softphones for computers and mobiles; existing analog phones connect via a gateway.

CRM integration (amoCRM, Bitrix24): the customer card opens on an incoming call, missed calls become tasks automatically, and management gets statistics and reports.

How we work

  1. 01

    Request and consultation

    We clarify your needs and propose a preliminary solution and budget range.

  2. 02

    Site survey and design

    We visit and measure, then prepare camera and equipment placement, cable routes, and an estimate.

  3. 03

    Installation and commissioning

    We install, configure, and test the equipment. We train your staff.

  4. 04

    Warranty and support

    Equipment warranty, maintenance contract, and 24/7 support.

IP telephony

We'll visit your site and prepare an exact estimate.

Tell us the site type and approximate scope — an engineer will contact you.